Our Interview with the guys over at Ding King Institute
It's always great to get a chance to sit down with like-minded individuals. The Paintless Dent Repair industry may seem large but we all have a great level of comradery between each other. So sitting down with Lee and James from Ding King was an absolute blessing. Please enjoy their video from the interview.
Interview With PDR World Cup Winner Zan Vidic
We talk with one of the winners of the PDR World Cup and runner up of the Mobile Tech Expo Dent Olympics.
We go over some of Zan's favorite tools that he uses to glass out these tough repairs. Zan resides in Slovenia where the work lifestyle of PDR is different. We go over some of the differences that he experiences as a master technician.
Mazda 3 Smash Left Rear Door Damage | Paintless Dent Repair
Dentless Touch Inc
Paintless dent repair Specialists | Auto dent repair
Business Hours Monday - Friday 8am - 5pm
Main # (703)-646-7727 Washington DC
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Everything You Need to Know About Paintless Dent Repair
Is there anything more frustrating than finding a door ding?
Sure, you can't classify one of these small dents as significant damage.
That said, dents and dings can be unsightly. And for those who pride themselves on their ability to take care of their cars, they can be an acceptable cause of frustration.
Fortunately, thanks to paintless dent repair, annoying dents and door-dings can be a thing of the past for discerning car owners.
Are you ready to say goodbye to minor dents and dings once and for all, but aren't sure where to start? We've got you covered.
Here's everything you need to know about paintless dent repair and how it can benefit you and your beloved ride.
What is Paintless Dent Repair?
Paintless dent repair, or PDR, removes dents from the body of your vehicle quickly, without having to apply any paint or filler.
With PDR, specialists repair dents by using specialized tools and techniques to manipulate the body of the car itself back into place. So, your vehicle ends up looking just like it did when it first came off the line.
While PDR is one of the most effective forms of dent removal, it's not appropriate for every repair job.
The Difference Between PDR and Traditional Dent Repair
With traditional dent repair, specialists would smooth over the indent with filler, then paint over the patch job to match the rest of the car.
While this method can be useful, it only covers the dent. It does nothing to repair the initial problem.
On top of that, the use of fillers and automotive paint can wind up being pretty expensive â€” no matter how small the dent.
With PDR, autobody specialists can get your vehicle looking like new again just by manipulating the body. Because of this, PDR tends to be much a much faster and cheaper alternative to traditional autobody repair.
How to Know if PDR is Right for You
Paintless dent repair won't be able to help you with significant bodywork. But it's the perfect solution to the little dents our cars pick up thanks to everyday wear and tear.
PDRÂ can help get rid of shallow dents, that are generally smaller than 4-inches, like minor damage from hailstorms or door dings.
There's more than one way to repair a dent without having to use any extra paint or fillers.
When it comes to PDR, there are a few different techniques your autobody specialist might use to reshape your car and get it looking like new again.
Here are a few of the most popular PDR techniques, and how they can help get rid of dents and door dings from your vehicle.
The blending process works by using a few good vibrations to help your car whip itself back into shape.
Your car's body has a memory. It knows what it should look like, and when given a little room to move, it can take care of dents on its own.
During the blending process, a technician uses a tool called a blending hammer around the affected area to create vibrations. These vibrations allow your car to basically "shake out" the dent all on its own.
This technique works just how you think it would.
With the pushing technique, technicians use special rods, hooks, flat bars, and other tools to go inside the body and push the dent out from behind.
Due to the high level of precision and control, this technique offers, technicians can use it to take out pretty much any dent you can throw their way.
Dents don't always go inward. Sometimes you can wind up with a small outward bump that's just as frustrating and unsightly as any other dent.
And, when it comes to outward dents, the knockdown technique can help technicians smooth your car out again.
With this method, specialists "knockdown" protruding dents with the help of a specially made tool and a series of removable tips.
These tips will not damage your car's paint job and come in a wide range of styles and sizes, so they can take on any outward dent you can throw their way.
For dents technicians can't get behind to push out, there's the glue pulling technique.
The glue pulling technique works by applying a bit of hot glue onto a glue-pulling tab and stick it in the center of the dent you're trying to remove.
You then use a dent lifter that works with the glue-pulling tab to pull out the dent.
While this technique can be fast and easy, it can inadvertently create minor outward dents, which you'll need to knockdown. So, it can wing up taking a bit longer than other methods.
This method uses some of the latest and greatest technology to help repair dents quickly and easily.
Heat magnetic induction works by heating the metal in your car's body to make it more mailable. Like with the blending method, this technique hinges on your car's ability to fix itself.
Heating the metal behind the paint relieves the stress of the dent and can allow it to smooth out all on its own.
How Long Does PDR Take?
One of the other benefits of choosing PDR over traditional dent removing methods is that is can be much, much faster.
There is no waiting around for paint to dry or for filler to set. Once your specialist pops your dent out, you're good to go.
So, how long will it take a PDR specialist to get the dents and dings out of your car?
Depending on the number and severity of the damage, it could take anywhere from a few hours to 30 minutes.
While a lot of hail damage could see you waiting around for three or so hours, your specialist will be able to fix a minor door ding in a matter of moments.
Booking Your Paintless Dent Repair Appointment
Now that you know how paintless dent repair can help you get your car back into tip-top shape, why not go ahead and book an appointment?
Request a quote today to get started.
PDR Workshop Episode 5 When To Call It Quits On a Dent
Chris and Dave go over their experiences of when they have had to quit a repair due to certain circumstances. The chat engages with us and also tells stories of when they have also had to call it quits.
PDR Workshop Tech Talk | Unscripted | Time Matters
You can find the full article at
We talk about how we feel these three key elements affect repair time.
PDR Workshop | Preparing for Your Next PDR Appointment
We discuss how we feel a technician or business owner should prepare for their next PDR appointment. Dave shows off the Tequila Tabs and Chris brings on the Carepoint Flatbar.
PDR Workshop Tech Talk | Unscripted | Appearance Affecting Sales
Chris and Dave go over how Appearance Affects Sales. You can find the latest article at https://dentlesstouch.com/how-does-appearance-affect-sales/
PDR Workshop | Benefits of Partnering With a Local Tech
Ep.54 How partnering with a local tech can be beneficial
- What do you think of when a we say partnering up?
- Describe a time were you and another tech joined up
- What questions do you ask to figure out common interest?
- When is the best time to seek an alliance?
- Examples of how techs worked together for better effectiveness
PDR Workshop | What Does It Cost To Start A PDR Business
Ep. 55 what’s the true cost of starting a Pdr business We all wish we knew exactly what it was going to cost to start our companies before spending a single dime. As everyone has different budgets the fact is, planning all the expenses beforehand can dramatically reduce the chances of unexpected expenses. In 2009, the Kauffman Foundation estimated that the average startup costs $30,000 lets break down how accurate this number is with a PDR Business.
- Training time and cost $6-15k
- Tool expense $10k
- Setup process
- Marketing budgets $2k $500week
- Vehicle purchase $5-15k
- Recurring bills (phone, gas,
- Insurance $300
- Professional fees $1000
- Business registration
PDR Workshop Tech Talk | Unscripted | PDR Lingo
We go over some of the terminology we use as PDR Technicians that typically we only understand
PDR Workshop Tech Talk | Unscripted | Supplements and Add Ons
We go over how to make money by pre and post scanning a vehicle in your shop. Add Ons and Supplements to your estimate can lead to higher profit margins and inform the insurance companies on the challenges we deal with as Paintless Dent Repair Technicians.
PDR Workshop | The Best Paintless Dent Repair Work Vehicle
Q&A - Episode #56 | The Best Paintless Dent Repair Work Vehicle | PDR Workshop
- What Do you look for in a work vehicle ,mpg , rolling billboard(branding), price, reliability, maintenance cost, Customization, Comfort
- What type of vehicle to you recommend for a beginner tech and a season tech
- Does the vehicle you pull up in make a difference
- How does a certain style vehicle help with efficiency
PDR Workshop | Tech Spotlight | John Renstrom From MTRX
We go over some of the newest features and the biggest update Mobile Tech RX has had since its release. John is able to reveal some of the ups and downs with building a highly competent software that allows mobile technicians to run their business in a smooth organized fashion from their mobile devices.
PDR Workshop | Vehicles To Stay Away From
What categorizes a car to be on this list - Metal type - Impossible access - R&i s needed - Tools required - Common dents - Paint durability
PDR Workshop Unscripted | Why Work Bigger Damage
We go over why we choose to work on bigger damage. Extra long creases, minor collision, body lines are all just some of the advanced repairs we choose to tackle in the field while performing Paintless Dent Removal. We go over some of the reasons why we choose to take on these big jobs rather than passing.
Contact Dentless Touch for Your PDR Needs
Contact Dentless Touch for an evaluation of your vehicle damages. We are available to examine your vehicle damage and to provide the best advice on what type of repairs are needed to get your vehicle looking like new again. After an examination, Dentless Touch will be able to tell whether your vehicle damage needs expensive conventional repair work or whether a quicker, more cost-effective PDR job is called for. Once that has been done, our customers can speak to their insurers or decide whether they wish to pay for repairs from their own pockets. Call the Dentless Touch PDR experts today at (703) 646-7727 or send an email to Contact@dentlesstouch.com
PDR vs. Conventional Repair
Conventional dent repairs involve far more time than PDR and are much more expensive. More severe vehicle damage requires a different repair process involving sanding, bonding and matching a new paint to the vehicle’s original paint color and quality. Where the damage is just too extensive to fix, new panels will need to be ordered. Clearly, this process shows why conventional repair is much more expensive than PDR and why it takes a lot more time to fix a vehicle.
Insurance companies will request customers to take their vehicle to their nearest auto body shop for a quote and once approved, give the go ahead for the work to be done. They are often reluctant to approve conventional repairs though since customers often cannot afford their deductible. This expense means that customers leave the damage until their vehicles become rusted, resulting in even greater damage. Auto body shop professionals do not recommend this course of action and suggest that customers make enquiries about any available discount programs or offer to get their vehicle fixed as soon as possible. With a little help from all concerned, PDR may be possible, which is what the experts recommend to avoid further damage.
Three factors that effects your Dent repair time. |Tech Talk
Three constraints that will effect PDR repair time
LeverageThis is the most overlooked thing when setting up for a repair. Usually, a less experienced technician will focus on targeting only the center of the dent. However, if you take into account leverage you most likely can find a better angle that will result in less fatigue as you work. I know all to well that when you are straining and stressed, it can greatly impact the time spent and the overall finished product. For example, I will remove and reinstall an entire door panel for the sole reason to gain better leverage.
Line of SightIt's your angle, distance, and strength of the gradient(Fade) needed to repair. The right light positions are critical for successfully being able to see what you are repairing. Creases we will always position your light and probably yourself parallel from the crease whether it's high or low. At the start of most dents being as close to the dent initially will help see the dead center and will always result in accurate pushes.
AccessibilityVery simple, it’s what you need to remove or setup to access the back side of the damage you are fixing. Removing door panels, window glass, etc may expedite the repair or also add more time needed. This will be on a case to case bases and you will need to use your best judgment
How Does Appearance Affect Sales?
By Christopher RayPotential customers may determine your success even before you speak. This is because your appearance and presented body language are very critical first indicators in our industry. This includes your visual appeal, mannerisms, and speech which all play a role in influence their vote of confidence in your business. The goal is to satisfy those areas in a way that ensures trust in you to complete the repair. First impressions are the name of the game. Whether good or bad, they can overshadow your knowledge and experience as a selling point. Something as simple as a smile or frown can impact you landing the repair. Outside of my own experience over the past 14 years, let’s look at some scholarly studies. In 2003, the Harvard Business School conducted a study on purchase decision making. Based on its findings, 95% of purchases are made in the subconscious mind. This means that your customer’s natural instinct which is based on their quick judgment of you can decide the answer before you have a chance to offer your “sales pitch”. Examples of questions that go through their mind are; Can this person technically do the work? Can I trust this person? Will this person own up if something happens? Overall, we want you to understand actions that can be taken to increase your chances of providing a positive image to your customers. Why a nice attitude impacts the psyche of a customer. How nice pants and a pressed/tucked in shirt shows pride in your work. Imagine you have to have a medical procedure done and your surgeon walks in with baggy jeans, a wrinkled shirt, and an overall sour attitude. I for one would not want him performing my surgery! Keep this same mindset when talking to your customers. You are performing surgery on something valuable to them. That is why they called you in the first place, to solve their problem. Always have your clothes neat, have a positive attitude, be confident, and most importantly go above and beyond to explain the procedures and ease whatever concerns them. Remember, a mind that is comfortable with you will purchase every time.
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PDR Workshop Episode 34 Special Guest Hudson Tansey
We speak with Hudson Tansey of DentGents from The Woodlands, TX. A family man running a successful PDR business and building a beautiful family. Hudson speaks on work/life balance. Maintaining accounts and customer retention. Ryan shows off a Dentcraft hand tool and an amazing new Get-A-Grip tool. Chris shows how to use the measuring tool on your iPhone to estimate damage.
PDR Workshop Episode 35 Special Guest Matt Armijo
We bring on a fellow PDR Technician who is also creating amazing products. Matt started getagripnow.com to offer versatile tools to help with our everyday repairs. Chris shows off the Stuckey Glue Gun. Ryan shows the VIP knockdown. Dave brings on a nifty wheel cover for when working on fenders or quarter panels.
PDR Workshop Episode 36 Special Guest John Renstrom with MobileTechRx
We go over why we feel MTRX is the best application for the Paintless Dent Repair industry. We also talk with one of the creator/founders of MTRX and gives us some insight to the different functions of MobileTechRx. John also gives a little inside scoop as to what is expected for 2019.
PDR Workshop Episode 37 One Thing We Want To Improve In Our Business
Chris, Dave, and Ryan go over the one thing they would all like to improve upon in their PDR Businesses. Chris shows off how he knocks down large crowns. Dave shows what tip he's been using on the Ding Bat. Ryan receives a care package from EdgeTools.
PDR Workshop Episode 38 Creating Social Media Content For Your PDR Business
We go over how to create content for your PDR business. We utilize many platforms such as Facebook, YouTube, and Instagram to distribute content pertaining to our businesses. Having a local social media presence can give you a leg up on the competition. Ryan happens to be at SEMA!
PDR Workshop Episode 39 5 Positive Trends Influencing The PDR Industry
We talk about technicians creating tools that make it easier perform the job. Educating customers. Chris shows off a useful Blehm door tool and a Milwaukee heated jacket. Dave shows off an Ultra knockdown used for crowns. Ryan shows a mini R4 tip from Dentcraft.
PDR Workshop Episode 40 Who Is Dave Oh
We dive into who is Dave Oh. We talk about how he got into the industry, what sparked the biggest decision of his life, where WindyCityDentRepair is at currently. Dave shows off two door hook tools he uses. Ryan brings on the EDT Hammer and knockdown.
PDR Workshop Episode 41 Dealing With Weather as a Mobile Technician
We go over what it is like to deal with the elements of weather when you are a mobile technician. Weather can make or break a job or a tech. Chris shows off the B&D Edge Pliers.
PDR Workshop Episode 42 How To Build A Relationship With Your Customers
We talk about how to build a relationship with your customers. Building a customer base is not the easiest thing to do for a business. We go over building and maintaining these relationships as a business owner. Dave travels to the east coast to hang out with Ryan and Chris.
PDR Workshop Episode 43 How To Handle An Unhappy Customer
We talk about how to handle a disgruntled customer. It isn't always the easiest when a customer has intense questions about a repair or after a repair. We go over how to handle this certain situation. Dave brings on the Magnatek Mat. Chris shows off a nifty tool for R&I and his new bag. Ryan shows off the new Bryce Rockhill blending hammer.
PDR Workshop Episode 44 How To Point Out Pre Existing Damage
We go over how to point out pre existing damage to a customer. There may have been a previously painted panel, or previous PDR on the panel you are working. We talk about how to properly show this to a customer and incorporate that into the sale before the repair is performed. Dave shows off a magnetic knockdown from DruzToolz. Ryan shows off a great Black Friday deal with some DeWalt batteries. Chris shows off some new Hawg Glue. We answer questions from our viewers.
PDR Workshop Episode 45 Who Is Ryan Shutt
We chat with Ryan Shutt about his career, business practices, and marketing skills. Ryan shows off the Willy Quick PDR knockdown and blending hammer. Chris shows off the new Dji Osmo Pocket.
PDR Workshop Episode 46 Expectations for Mobile Tech Expo 2019
Ryan, Dave, and Chris talk about their prep for the Mobile Tech Expo in Orlando, Florida. How we feel the expo itself will be, what we are excited to learn, education day, meeting a lot of the listeners.
PDR Workshop Episode 47 Mobile Tech Expo 2019 Recap and Tool Haul
We have a recap on the 2019 Mobile Tech Expo. We talk about who we met, what new tools we saw, what was education day like. Ryan talks about the new tools he purchased. Dave goes over the relationships built this year. Chris talk about his experience with one of the education day classes.
PDR Workshop Episode 48 Tech Spotlight | Who is Christopher Ray
A brief Bio on Chistropher Ray. The digital enthusiast, entrepreneur, and family man. Christopher Ray
PDR Workshop Episode 49 Discussing The Ups and Downs as you become a PDR Technician
Join us tonight as we discuss the Ups and Downs of learning this trade (PDR)
Emotional effects Technical difficulties Determination Confidence Integrity Attitude
We always look forward to an engaging live chat from you guys during the show! So please don’t hesitate to join in.
PDR Workshop Episode 50 Can You Learn Paintless Dent Repair With Just Online Classes
We discuss our opinions on learning paintless dent repair online. The chat was going crazy on everyones view on learning paintless dent repair from tutorials, online training platforms, and in home practice.
How does PDR work?
PDR also goes by the name of Paintless Dent Removal. This technique has been developed to repair small dents in the body of the vehicle. These dents often take place because of hail, a small driving error when bumping into another obstacle, another driver dinging your car door in the parking lot or larger dents. As long as the paintwork has not been damaged, PDR is a quick and excellent method used by PDR Technicians to get your vehicle looking as good as new again. PDR is only used to repair body panels that are made from steel or aluminum. The purpose of PDR is to repair small to large dents but this may only be possible if the paint or the metal has not stretched beyond the ability of PDR to fix. Where damage involves sharp angled dents or extreme creases, PDR may not be a viable option. This ‘push to paint’ work uses no body filler or bondo and can be successfully applied to repair a lot of minor damage caused to vehicles when an experienced technician is used to deliver the best job possible. The PDR technician should provide good advice as to which route is best to follow; the PDR way for dent removal.
Should You Try a DIY PDR Job at Home?
There are many products on the market, which advertise equipment to do a PDR job at home. Yes, it is a free world and you are welcome to make your own choice to repair your vehicle at home after purchasing any of these DIY repair kits. Keep in mind though that as simple as PDR might look, it is not the type of work to be undertaken on an expensive vehicle when you have little to no experience. It looks simple because it is quite a simple task just like skiing or roller skating looks quite easy until you try it for yourself. The reality of the matter is, that as simple as it looks it requires years of experience and building up the skill to deliver an excellent PDR job. Just as you should not try a DIY PDR job at home because you are bound to be disappointed with the results, there is another very important reason why this work should not be attempted at home. Your vehicle warranty! Will your insurers believe you if you try and tell them that you did not tamper with your vehicle’s repair work? Will you be covered by your warranty if you attempt your own DIY job? The chances are that your insurer will refuse your claim in these circumstances. Play it safe and take your vehicle to a professional. If you are dissatisfied with their work for any reason, you can then raise this issue with your insurer who will follow up on your allegations. Professional PDR technicians have received the necessary education and have gained on-the-job training to back up their qualifications. They use customized equipment to reverse dents and damage, which is unlike the equipment used for conventional dent repair and paintwork. Customized PDR equipment is also designed not to damage the paintwork on your vehicle, provided that this is still intact. Also, PDR means that repairs are much cheaper than having to replace damaged vehicle panels and matching expensive paint colors. If you are thinking of a DIY job for your vehicle, just don’t do it. This approach will probably prove to be costlier in the long-run. Save your money, time and effort and leave PDR to the experts.
How to fix a Crease in your Vehicle
We have all experienced having a small dent or two on our car. But imagine getting off from a long day of work, walking out to the parking lot and finding a 26” crease on your car. It is on the left quarter panel so you couldn't miss it even if you wanted to. The first thing you do is look around to see who is responsible and how could this have happened. But of course there are no other cars in sight. Your next thought is, “how much is this going to cost me to get it fixed?” You take it to the body shop and their estimate is upwards of $1,000.00, which would include painting, bondo, or replacing the quarter panel all together! Who has time and money to do all of this? You contact your insurance company to see what options you have and realize it isn't worth paying a deductible. That is where we come in! This repair would only take us about 7 hours to complete, but keep in mind the technician is massaging and pushing out this long shallow dent inch by inch. Some of the tools used in this repair:
- Ultra Dent Tools SHT5
- Ultra Dent Tools ST1207
- DD Everyday Tip
- DD Slapper Tapper
- Heat Gun
- Cactus Green Glue
- Black Plague Crease Tab
- ProPdr 46” Chubby HD Light
PDR Workshop Episode 17 Special Guest Brice Kelly
We talk with Brice Kelly with Central Florida Dent Repair about business, PDR, and repairing extremely large damage
Things we will be discussing - Stanliner Tools - Retail Market - Repairing Large Damage
PDR Workshop Episode 18 Working For A Dent Warranty Company
Should you contact warranty companies and start to work with them? Will they be beneficial to you and your business? We go over a couple of dent warranty companies and the pros and cons of using them in your area. Ryan shows off a DentMagic Tool and an almost non existent PullDog slide hammer. Chris brings on the important Tessa Tape and talk about its benefits.
PDR Workshop Episode 19 Training With PDR Workshop
We talk about what will be talked about and gone over in our June PDR Workshop class. Ryan shows off his business cards and explains the benefits of why his card works. Chris speaks on what headphones work best for him.
PDR Workshop Episode 20 Post PDR Workshop
We go over what went down at our PDR Workshop June 23, 2018. Dave shows the new Tequila tabs from Anson PDR. Chris shows the Caterpillar tabs from Keco. Ryan shows off the brand new Endeavor Tools window hanger.
PDR Workshop Episode 21 Special Guest Chad Peters With Endeavor Dent Tools
We talk with Chad Peters of Endeavor Dent Tools. Chris shows the different Edge Jack sizes. Dave brings on his new Milwaukee Mini Buffer.
PDR Workshop Episode 22 Negotiating With Customers and Insurance Companies
We explain how we negotiate with customers and insurance companies. Ryan shows off a new blending hammer. Chris brings a useful whale tail.
PDR Workshop Episode 23 How To Switch From Chasing Hail To Retail Shop
We bring on a special guest to talk about making the switch from chasing hail to opening a retail PDR shop. Hail can be a lucrative market but does take a toll on a technician being away from home for so long. After a period of time out on the road chasing hail, Christiaan has made the decision to make the switch.
PDR Workshop Episode 24 Tools Every PDR Technician Should Own
Coming from a route perspective, Dave explains what tools he feels every PDR Technician. Tools such as a standard Elimadent Light, Dent Dial, Etc. Chris speaks on what tools are available to him at his shops and why they are important for his business.
PDR Workshop Episode 25 How To Keep Your Dent Repairs Clean
We go over how we keep our dent repairs clean throughout the repair. Ryan shows off the Endeavor Dent Tools Hatch Bar as well as a new Endeavor pushing rod. Chris shows which blending hammer he prefers.
PDR Workshop Episode 26 Special Guest Manuel Lopez with Manny's PDR
We talk with Manny Lopez with Manny's PDR out of Brea, CA. We talk about his story from being a successful body shop estimator to the owner of a paintless dent repair company. Ryan shows off a new Edgy Tool tip, Dave brings on the door jammer he uses for everyday repairs.
PDR Workshop Episode 27 Special Guest Myke Toledo
We chat with Myke Toledo of DentTime out of San Diego, CA. We go over if you are able to teach yourself the art of PDR. Myke shows off a tool called the Dent Reaper. Ryan shows off the Endeavor Dent Tools hammer and knockdown. Chris brings on the accessories for glue pulling with the Dent Dial.
PDR Workshop Episode 28 Adding Value To A Body Shop
We explain how we add value to our bodyshops. Dave shows off some new square tabs. Chris brings on the Milwaukee cordless heat gun. Ryan brings on two of his favorite snap on hammers.
PDR Workshop Episode 29 Special Guest Dave Streen
We chat with Dave Streen from Edgy Tools about a couple of brand new products he will be releasing. We dive into marketing a PDR business and maintaining a proper PDR website.
PDR Workshop Episode 30 Is Every Dent Repairable
We run through some different slides and explain if we feel certain damage is repairable or not.
PDR Workshop Episode 31 Special Guest Dave Johnson
As a 20 year technician Dave Johnson has seen it all. He explains how the process of Paintless Dent Repair has changed over time to the tools we use, management styles, and industry techniques. Dave Oh shows off a tool from a company no longer in business. Chris shows a new way to use a Dent Dial. Dave Johnson explains his DingBat.
PDR Workshop Episode 32 How To Approach A Dent
Chris and Ryan show off some ugly repairs, and how they approached these extremely damaged vehicles.
PDR Workshop Episode 33 How To Negotiate With A Customer
We go over how we negotiate with a customer. Not every customer will say YES to your price, and being in business you will have to do some negotiating. We go over how we negotiate with a customer. We use points such as a standard pricing guide, bodyshop pricing, and the insurance company.
SUPER SHARP Dent Repair on Nissan Murano
https://youtu.be/3CMU74eLAGo Inside the Dent Vlog #004 | SUPER SHARP Dent Repair | Nissan Murano Tools used: 1. 20" ULTRA CORDLESS RECHARGEABLE 18V LED MINI LIGHT https://goo.gl/xSt9Wl 2. DENT DIAL 22 HEAVY https://goo.gl/ZT34nT 3.DENT DIAL EVERY DAY TIP https://goo.gl/ZT34nT 4: ELIMADENT Claw Suction Cup Mount https://goo.gl/32AVae 5. SHANE JACKS BLENDING TOOL https://goo.gl/5o79fo
How we fix dents on your car without painting
Christopher Ray at Dentless Touch repairs a Toyota Rav4 with PDR while giving us some great tips and tricks! https://youtu.be/MKtsrgYFbwQ
What is Paintless Dent Repair (“PDR”) By Christopher Ray
What is Paintless Dent Repair (“PDR”) Cars are likely subjects to dents and dings and getting one is no fun. Dents range in size and magnitude, and definitely becomes an eyesore. Not to mention, some dents can even affect the value of your car! Paintless Dent Removal is a great process that works on removing a wide array of dents and dings. It is a method that involves no chemicals and can restore a car’s body to its almost original, pre-dent condition. It would be beneficial to introduce two other methods of dent removal that are sometimes used to prove the benefits of PDR. Auto Body Filler – filler comes in many different brand names and applications, but is essentially a plastic putty that is placed where a dent is located and shaped by hand to fill in the indentation. Then, using various techniques and sanding, the putty is expanded to cover the entire dent and is painted over as needed to match the car’s color. This method is often not the best solution due to its time-intensive nature, finicky look, and cost versus benefit. Overall, this method lays down a foundation as if to cover up an existing blemish without addressing the dent directly. Do-it- Yourself Tools – there are a myriad of tools available for purchase that claim to solve dents as if almost by magic. Turn on late night television, and you’re sure to see a few on infomercials. Similarly, the internet holds a number of techniques that involve normal household goods (e.g., a plunger, boiling water, compressed air, etc.) and adapts them to become dent removal tools. These methods offer varying results and may or may not be effective based upon user experience and application. In summary, these methods often attempt to fix a dent by focusing on the outer body of the car. The aforementioned methods are both viable alternatives for fixing car dents; however, they have their limitations. PDR, on the other hand, doesn’t apply the techniques from these traditional methods, and, instead, has the ability to restore your car body to a much more pristine condition. Additionally, PDR doesn’t require any chemicals and is often less expensive and more effective than alternative measures. Depending on the severity of the dent, PDR can vary in time to complete, but is often a less time-intensive process simply because it addresses the dent directly. So, when selecting a dent repair service, make sure you understand all of the alternatives available and select the option that best suits your car’s long-term needs.
PDR Workshop Episode 1 Just Getting Started
Our first episode of the PDR Workshop Live Show. We go over some of the reasons why you should choose PDR over a Bodyshop and why a Bodyshop over PDR.
PDR Workshop Episode 2 A Brief Overview Of Us
A brief overview of Christopher Ray with Dentless Touch, Ryan Shutt with RPS Dent Specialists, and Dave Oh with WindyCityDentRepair and how we got into the PDR industry. We also answer some questions from our viewers about chasing hail, opening a retail location, and new tools.
PDR Workshop Episode 3 Tool Talk
We go over questions from our viewers who are looking for tool tips, dent removal techniques, and business systems.
PDR Workshop Episode 4
Ryan goes over the new CarbonTech's new window bar and solid carbon fiber pushing rod. We explain some of the challenges as a PDR technician from dealerships, customers, bodyshops, dents.
PDR Workshop Episode 5
We show off some different tools that help us in our daily routine.
PDR Workshop Episode 6
PDR Workshop goes over how we all start dents differently. Chris shows off a new PDR Finesse tool. Ryan brings on a new Meguire's rubbing compound. Dave talks about wholesale accounts.
PDR Workshop Episode 7 Special Guest Joseph Zaroor from Dent Technology
We bring on special guest Joseph Zaroor with Dent Technology
PDR Workshop Episode 8
Dave shows off a couple of tools he uses daily. Chris shows off a new light. Ryan talks about the Ding Bat. We also answer various questions from our viewers.
PDR Workshop Episode 9 Mobile Tech Vs Retail Shop
In this episode we talk about the pros and cons of being completely mobile or having a retail location to service your customers. Paintless Dent Repair can be performed in either atmosphere. Some businesses are setup for both. We go over which style of service we use in our businesses and how they impact our daily routine.
PDR Workshop Episode 10 Wholesale
How to acquire and maintain wholesale accounts. Chris talks about MobileTechRx. Dave showcases a new UltraDentTool. Ryan brings a new DruzToolz pick on the show.
PDR Workshop Episode 11 Time Saving Tips For A PDR Technician
We go over how to blend, talk to customers, and some scheduling apps. Ryan talks about the Snap-On hammer he uses for knocking down. Chris brings on the Edge-Jack and how he uses it for edges. Dave shows off the Mobile Tech Shade.
PDR Workshop Episode 12 Aluminum - High Strength Steel - UHSS
We go over the major differences between the metal manufacturer's use to build their cars and how it affects us as PDR technicians. Dave shows off the writing pads he uses for his customers. Chris brings the PDR Finesse paddle and a Milwaukee buffer. Ryan showcases his new Sony 5100 he will use for filming.
PDR Workshop Episode 13 When Is The Best Time To Use Glue Pulling
We go over the basic components of glue pulling a dent. What a technician needs to do to prep a panel before glue pulling. What glue tabs work for us. Ryan explains what glue gun he prefers. Chris brings on some new tabs that have a new look.
PDR Workshop Episode 14 Applying Heat When Performing PDR
We explain the different methods in how we apply heat to a panel. Chris shows off the SlapperTapper. Ryan brings in his glue gun carrying kit.
PDR Workshop Episode 15 What To Do When A Hailstorm Hits Your Area
We go over the procedure as a local technician when a hailstorm hits your area. Who should you contact, what happens with your accounts, what work when entail when this happens.
We will be going over:
Estimates/Invoicing Networking Advertising Industry Changes Insurance Bodyshops Finding Help
PDR Workshop Episode 16 How, When, Why - R&I Panels For Your Repair
Things we will be discussing:
Why to R&I panels When to R&I panels R&I over Drilling Pricing and Charging for R&I
Hail Damage in the Washington DC area
Living in the Washington, D.C. area, you understand just how dramatic and potentially damaging hailstorms can be to any of your property. With hail as big as baseballs and tennis balls falling from the sky, your car is especially susceptible to some potentially serious damage. It could even possibly total your car! As a matter of fact, hail is easily one of the most frequent causes of property damage and cost policyholders more than $2 billion in 2014. Storm damages are definitely one of the more frustrating things people have to deal with, an unexpected turn of events that is often unavoidable There are a few things you can do to keep yourself, your family, and your car out of hail’s way. For example, stay updated on local weather reports, especially keeping your eyes out for potential thunderstorms because that is when hailstorms are most common. If you are on the road, pull over into a covered area or a garage if possible. If you can’t find a covered area, pull over anyway since movement will increase the impact of each hailstone. For truck drivers or those with cars with large and spacious trunks, consider carrying a car cover to help minimize the damage as much as possible. However, sometimes hailstorms are unavoidable and your car will pick up a few dents and scratches. The best way to handle hail damage, even before you are inflicted by it, is to make sure that your insurance covers hail damage. Most insurance companies cover hail and storm damage under their comprehensive coverage, which will keep you financially safeguarded against a whole host of hazards including hail. But a basic liability policy often times will not help pay to repair your car after hail damage. Just make sure to inspect your car for damage as soon as possible after the hail storm, and if you do have comprehensive coverage on your insurance policy, file the claim for repairs as soon as you can in order to get you and your ride back on the road as soon as possible. Most insurance companies will see hail damage as something unavoidable or as “an act of God”, thus not increasing your rates if you choose to file a claim.Even if it is just a few scratches and dents, repairing your car after a hailstorm is important, especially if you value the resale value of your car. Unless it has sustained some serious hailstone hits, your car will probably only need to repair a few dents and maybe a few scratches. The best way to go about this is undoubtedly paintless dent repair. The method of paintless dent repair helps pop dents back into the original factory shape while keeping the factory paint job intact. Not only does PDR make your car look as good as new without compromising its original paint job, it usually takes very little time. In comparison to the minimum of two weeks a traditional bodyshop repair would require, paintless dent removal would only take two to three days depending on the extent of the repairs needed. Additionally, they tend to be far more affordable. Paintless dent removal could potentially save you hundreds of dollars depending on the amount of damage.
Jeep Wrangler Dent Repair
Your Road-Safety Winter Checklist by Dentless Touch
Long nights, short days and colder weather can mean only one thing; winter is approaching. While there are many great things to embrace about the winter months, such as the holidays, warm fires and the appreciation of summer, it is also a time to ramp up your personal safety. These cold months can bring rain, sleet, hail and snow, which can mean trouble for many drivers, especially if your car isn’t prepared. It’s always important to stay safe on the roads, but during winter you should take some extra precautions. Due to icy, wet roads and more time spent driving in the dark, wintertime traffic and road conditions can be horrendous. In fact, over 116,000 Americans sustain injuries due to winter weather-related accidents each year – and that’s just the accidents that are on record. With that said, checking your car is safe to drive during the winter can greatly reduce your chances of having an accident, as well as maintaining the condition of your vehicle. So Dentless Touch has you covered, with a five-point checklist for your car this winter, and a printable info graphic for you to hand out to those you care about. Checklist For Winter: Tire Condition Tires can be an easily overlooked safety factor when it comes to checking your vehicle for winter-readiness. Due to the cost involved in replacing tires, some may choose to ignore any issues with them until they can comfortably afford replacements. However, much greater costs can be incurred through neglecting your tires in winter, in addition to endangering yourself and others. Checking that your tires have plenty of tread on them, are in good condition and are inflated to the correct PSI can go a long way to ensuring your vehicle stays on the road, and you don’t have to fork out money on repairs that could have been prevented. Wiper Fluid There are few things worse than a dirty windscreen. While flies and other bugs can be a nuisance in summer, they’re not quite as serious as the build up that poor weather can cause. With wet roads being a prominent feature of wintertime, dirt and salt can end up coating your windscreen. A layer of dirt and salt can quickly obstruct your view of the road if you’re unable to clean it, and so it’s important that you keep windscreen wiper fluid topped up generously during the winter months. Remember to check the concentration required on the back of the bottle, as recommended ratios can vary with different temperatures. Anti-Freeze An overheated engine can burn off oil and cause itself to seize. While water can usually do the trick in cooling a hot engine as a last resort, there’s not a lot it can do when cold weather has caused it to freeze. To avoid some very expensive and time-consuming problems with your car, adding anti-freeze is the way to go. Anti-freeze does exactly what it says on the tin, and prevents the water within your vehicle’s system from freezing, keeping both you and your engine happy. While not necessary, it’s a good idea to keep your engine topped up with anti-freeze throughout the year. As you never know when temperatures might drop. Paint Protection Vehicle paintwork can take a serious battering in the colder months. Wet roads can cause debris from the road to hurl their selves at your vehicle, which can sometimes scratch your paintwork. Road salt can stain and scratch your vehicle, and oxidization can make your paintwork dull and patchy during wintertime. So it’s a good idea to give your car some paint protection. Paint protection is basically a cheap way to ensure the quality of your paintwork over winter. It can be quickly and easily applied following a good car wash and keeps your vehicle looking sharp. Emergency Kit Winter brings an increase in illnesses, dangerous road conditions, operational issues with various things, and generally a heightened risk of emergencies. So by carrying a kit for use in general emergencies, not only will you be well prepared to look after your own well being, you could also assist others in need. A few things you could include are a first aid kit, warm and reflective clothing, flares, and a sand shovel. It is also handy to carry a bottle of water and some high-energy snack bars, as you never know how remote you could end up in some emergency situations. To conclude our five points, you should: check your tire condition, make sure there is plenty of tread, no obvious issues, and your tires are inflated correctly. Check that your wiper fluid is topped up appropriately, and using the right ratio to avoid it freezing. Check that your vehicle has a suitable amount of anti-freeze to avoid any engine problems. Give your car some paint protection to avoid scratches and other issues caused by the weather, and pack an emergency kit to stay prepared for worst-case scenarios. By checking each of these areas, you should be able to ensure that your car is fit for driving on the roads this winter. If you find that your car is inadequate in some of these areas, make sure you carry out the suggested fix before driving in dangerous conditions. Not only could a fix in these areas save you money on some potentially expensive repairs, it could save yours, or somebody else’s life. You should be able to pick up everything you need from your local auto store, with the exception of new tires, which should be fitted professionally. Feel free to print the info graphic provided to give to your friends or loved ones; post on work notice boards, or simply to keep as a reminder for yourself. From all of us here at Dentless Touch, we hope all our customers stay safe this winter. While we hope this advice helps people avoid any accidents, in the event that you may require a dent removal / bumper work, remember that we offer a lifetime guarantee with 100% satisfaction!